FAQ

  • What does Pinless E-Top-Up and Bill Pay Service mean?

    Pinless E-Top-Up means recharging your prepaid mobile without the use of any PIN. Bill Pay Service is payment of bill of ADSL, Postpaid Mobile, PSTN service.

    Pinless E-Top-Up means recharging your prepaid mobile without the use of any PIN. Bill Pay Service is payment of bill of ADSL, Postpaid Mobile, PSTN service.

  • Who can become a retailer for Pinless E-Top-Up and Bill Pay service?

    Any person who is interested in providing this service can become a retailer.

    Any person who is interested in providing this service can become a retailer.

  • Do we need recharge card for the service?

    No. You do not need any kind of recharge card for the purpose of Pinless E-Top-Up and Bill Pay.

    No. You do not need any kind of recharge card for the purpose of Pinless E-Top-Up and Bill Pay.

  • Do we need a SIM Card for the Service?

    No, the service can be availed through the bank account of the retailer and customers via SMS or mobile application.

    No, the service can be availed through the bank account of the retailer and customers via SMS or mobile application.

  • Do we need to buy balance for the purpose of Pinless-E-Topup and Bill Pay Service?

    No, retailers and customers can use the Pinless E-Top-Up and Bill Pay service by opening an account at their closest Cellcom Partner Bank’s branch and registering for the CellPay service. The amount you use for pin-less top-up and bill pay will be deduced from your bank account.

    No, retailers and customers can use the Pinless E-Top-Up and Bill Pay service by opening an account at their closest Cellcom Partner Bank’s branch and registering for the CellPay service. The amount you use for pin-less top-up and bill pay will be deduced from your bank account.

  • What are the benefits of Pinless E-top-up and Bill Pay?

    Retailers and customers can top-up their prepaid mobile phone or make payments for postpaid mobile phone, ADSL and Landline conveniently, without the use of a PIN and in real time.

    For retailers, there is no need of keeping a stock of PIN and no fear of loss or theft of the scratch card.

    Only the amount used for top-up or bill pay will be reduced from the bank account

    Retailers will receive Commission from sales and also interest on their bank balance.

    Retailers and customers can top-up their prepaid mobile phone or make payments for postpaid mobile phone, ADSL and Landline conveniently, without the use of a PIN and in real time.

    For retailers, there is no need of keeping a stock of PIN and no fear of loss or theft of the scratch card.

    Only the amount used for top-up or bill pay will be reduced from the bank account

    Retailers will receive Commission from sales and also interest on their bank balance.

  • What are the Telecom Service Providers that Cellcom supports?

    Presently, Cellcom’s CellPay provides Pinless E-TopUp and Bill Payment for ADSL, landline and GSM postpaid for Nepal Telecom. CellPay also provides Pinless E-TopUp for NCell Prepaid and Pro services.

    Presently, Cellcom’s CellPay provides Pinless E-TopUp and Bill Payment for ADSL, landline and GSM postpaid for Nepal Telecom. CellPay also provides Pinless E-TopUp for NCell Prepaid and Pro services.

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Partner Banks

  • Sahayogi Vikash Bank Limited Tourism Development Bank Biratlaxmi Bikas Bank Siddhartha Bank Nepal Bangladesh Bank
  • Muktinath Bikash Bank Civil Bank Century Commercial Bank Citizen Bank
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